Free UK Delivery | 30 Days Return Policy

Delivery Overview

We use Royal Mail for all UK and international deliveries. Every parcel is sent using a tracked service for peace of mind. GPS delivery location is recorded, and in most cases a photo is taken at the point of delivery.

Most items are in stock. Processing times are shown on each product page, and dispatch speeds depend on the delivery option chosen at checkout.


UK Delivery Options

Royal Mail Special Delivery – £8.95
Next working day after dispatch.
Saturday excluded.
Signature required.
Photo taken on delivery.
Our fastest and most reliable option.

Royal Mail Tracked 24 – £3.95
Usually 1 to 3 working days after dispatch.
GPS delivery location recorded.
Photo taken on delivery.
Not a guaranteed service.

Royal Mail Tracked 48 – £2.95
Usually 3 to 5 working days after dispatch.
GPS delivery location recorded.
Photo taken on delivery.
Not a guaranteed service.

Free UK Delivery – £0.00
Usually 5 to 7 working days after dispatch.
Photo taken on delivery.
Processed after paid delivery options.

Processing Priority
We prioritise orders based on the delivery service selected:

  1. Special Delivery
  2. Tracked 24
  3. Tracked 48
  4. Free Delivery

If timing is important, choose Special Delivery.
If you need it sooner but not urgently, Tracked 24 is a good choice.
If timing is not critical, Free Delivery is available on most orders.

For more information on how quickly orders are prepared, including faster dispatch options, please see our P̲r̲o̲c̲e̲s̲s̲i̲n̲g̲ O̲r̲d̲e̲r̲s̲.


International Delivery

We ship worldwide except to EU countries (due to GPSR regulations) and the United States (due to tariff restrictions).

Rest of World – £18.95
Royal Mail International Tracked.
Typical delivery time: 10 to 21 working days after dispatch.

International tracking shows updates while the parcel is handled by Royal Mail. Once it leaves the UK, you can continue tracking through your local delivery partner using the same tracking number.

If you have any questions about delivery options or timings, please contact us.

UK Based Stock

We dispatch directly from our Kent Location.

Fast Dispatch

Stock orders placed by 1pm usually sent same working day

Easy Returns

30 day no quibble refund or exchange policy

Expert Support

Speak to our Goldsmith with over 35 years jewellery experience